Do I need outside knowledge for Reading Part 2?

No. Every answer is in the diagram or its notes. If a choice sounds plausible but you cannot point to where the diagram says it, it is wrong.

What makes Part 2 harder than it looks?

The small print. Discounts, exceptions and "only on" conditions in a footnote are the most common source of wrong answers.

Reading Part 2: Reading to Apply a Diagram

Reading Part 2: Reading to Apply a Diagram is part of the Reading section of the CELPIP test. You get 8 questions and 9 minutes. It is scored by the number of correct answers.

Questions: 8
Time: 9 minutes
Prompts here: 23 published

The three-move diagram read

1
Read the note under the diagram before the diagram
The exceptions live there — who is excluded, which rows a discount applies to, what is free.
2
Answer each gap from the diagram alone
Sixty of every ninety tagged questions in our Part 2 items are pure detail. If you cannot point at where the diagram says it, it is not the answer.
3
Re-read any option containing "only", "except" or "under"
Those words are where the distractors are built.

The exceptions live in the small print.

The most common wrong answer applies a rule to a row the note excludes.

Part 2 gives you a diagram — a timetable, a floor plan, a price list — and a half-written reply. Every gap is answered from the diagram alone, so read the note or footnote before you start: it is where the exceptions hide.

CELPIP · Reading

Online Electronics Purchase

One of 23 published prompts · free, no account

Instructions

Read the following email message about the diagram.
Complete the email by filling in the blanks. Select the best choice for each blank.

TechNova Electronics Ltd.

Your Trusted Online Store for Premium Electronics

Item	Description	Price
Item: UltraBook Pro 14 Laptop	Colour: SilverStorage: 512 GB SSDMemory: 16 GB RAMDescription: Lightweight business laptop featuring a 14-inch anti-glare display, fingerprint reader, Wi-Fi 6, and a 12-hour battery life.	$1,299.99
Item: Wireless Noise-Cancelling Headphones	Colour: BlackDescription: Premium over-ear headphones with adaptive noise cancellation and up to 35 hours of battery life.	$249.99
Item: USB-C Multiport Adapter	Colour: Space GreyDescription: Includes HDMI, USB-A, USB-C charging, and SD card reader. Compatible with all USB-C laptops.	$69.99
Item: Extended Protection Plan (3 Years)	Description: Covers manufacturer defects, accidental damage, and one complimentary battery replacement.	$179.99

Your Order Summary Special Promotion: Orders over $1,500 receive a free wireless mouse. Ordered: August 12 Estimated Delivery: August 16 Order Number: TN54873916 Item Subtotal: $1,799.96 Shipping: FREE GST + PST: $215.99 Order Total: $2,015.95

The reply to complete

Subject: Problem with My Electronics Order To: Customer Support [email protected] From: Michael Carter [email protected] Dear Customer Service, I recently received my online order, and although most of the products met my expectations, I encountered several issues that I hope can be resolved promptly. The laptop performs well, but I specifically purchased it because I needed ___1___, yet the model I received has considerably less than what was advertised. I was also surprised that the ___2___ I purchased does not include the battery replacement service described on your website. In addition, my order qualified for the promotional ___3___, but it was not included in the package. The headphones, however, exceeded my expectations because their excellent sound quality allows me to ___4___ while working in busy environments. Could you please let me know how I can ___5___ the laptop and receive the correct model? Thank you for your assistance. Sincerely, Michael Carter

Questions & answer key8 questions

Reading is scored by the number of correct answers, so there is no rubric to satisfy — only the text in front of you. Every question below has its answer and an explanation of why the other options fail.

1Gap 1 in the reply
1. Aa larger display
2. ✓additional storage capacity
3. Ca longer charging cable
4. Da touchscreen monitor
Answer
B
The order lists the UltraBook Pro 14 Laptop with 512 GB SSD storage, and Michael says the model he received has "considerably less than what was advertised". Storage capacity is the only specification in the order that fits that complaint. Nothing in the order suggests the screen size was wrong, so a larger display does not fit; a longer charging cable is never mentioned anywhere in the order; and the laptop is advertised with a 14-inch anti-glare display, never a touchscreen monitor.
2Gap 2 in the reply
1. Alaptop warranty
2. ✓protection plan
3. CUSB adapter
4. Dshipping insurance
Answer
B
The order includes an Extended Protection Plan (3 Years) that covers "one complimentary battery replacement", and Michael says the item he bought does not include that battery replacement service, so he means the protection plan. No separate laptop warranty is listed in the order, the USB-C Multiport Adapter has nothing to do with battery replacement, and shipping insurance is never mentioned.
3Gap 3 in the reply
1. ✓wireless mouse
2. Blaptop case
3. CUSB flash drive
4. Dpair of speakers
Answer
A
The order summary states, "Orders over $1,500 receive a free wireless mouse." Michael's order total of $2,015.95 is well above that threshold, so the promotional item he should have received is the wireless mouse. A laptop case and a USB flash drive are not offered anywhere in the order, and a pair of speakers is not part of the promotion.
4Gap 4 in the reply
1. ✓avoid background noise
2. Bincrease the laptop speed
3. Crecharge my computer
4. Dimprove my internet connection
Answer
A
The headphones are described as having "adaptive noise cancellation", and Michael says their sound quality helps him while working in busy environments, which is exactly what lets him avoid background noise. Headphones cannot increase the laptop speed, they cannot recharge my computer, and they do nothing to improve my internet connection.
5Gap 5 in the reply
1. ✓exchange
2. Bupgrade
3. Crepair
4. Dresell
Answer
A
Michael wants to return the laptop he was sent and receive the correct model instead, which is what exchange means. Upgrade would mean moving to a better model, which he never asks for; repair does not apply because the laptop is not described as faulty, only as the wrong specification; and resell would leave his problem unsolved.
6The main purpose of Michael's email is to
1. Acancel his entire order.
2. ✓complain about several issues with his purchase.
3. Crequest technical advice for using the laptop.
4. Dask about future promotions.
Answer
B
The email raises three problems in turn — the laptop has less storage than advertised, the battery replacement service is missing, and the promotional gift was not in the package — and asks Customer Service to resolve them, so its purpose is to complain about several issues with his purchase. He never asks to cancel his entire order, he does not request technical advice for using the laptop, and future promotions are never discussed.
7Michael is satisfied with
1. Athe laptop's battery life.
2. Bthe promotional offer.
3. ✓the performance of the headphones.
4. Dthe delivery schedule.
Answer
C
Michael writes, "The headphones, however, exceeded my expectations", praising their excellent sound quality, so the performance of the headphones is what satisfies him. His complaint about the laptop concerns its storage rather than the laptop's battery life, the promotional offer never reached him at all, and the delivery schedule is neither praised nor criticised.
8Based on the email, Michael expects the company to
1. Arefund all of his money.
2. ✓replace at least one incorrect item.
3. Cextend the promotion for another month.
4. Dprovide installation instructions.
Answer
B
Michael asks how he can exchange the laptop and receive the correct model, so he expects the company to replace at least one incorrect item. He never asks the company to refund all of his money, he does not ask it to extend the promotion for another month, and he does not request installation instructions.

Three mistakes that cost points heremost common first

1Applying a discount to a row the note leaves out.
2Using outside knowledge about how ferries or timetables usually work.
3Reading past a qualifier like "only on" and answering the general case.

Now do it yourself and find out where you land

You can check right and wrong on this page. What a page cannot do is tell you which question types you keep losing, under real timing.

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Questions people ask

Do I need outside knowledge for Reading Part 2?: No. Every answer is in the diagram or its notes. If a choice sounds plausible but you cannot point to where the diagram says it, it is wrong.
What makes Part 2 harder than it looks?: The small print. Discounts, exceptions and "only on" conditions in a footnote are the most common source of wrong answers.

The other 22 Apply a Diagram prompts0 free

·Annual Conference Catering
·Smartphone Buying Guide
·Choosing an Animal Clinic
·Credit Card Comparison
·Choosing an Accountant
·Portable Air Conditioner Comparison
·Library Membership Plans
·Birthday Party Venues
·Choosing a House-Cleaning Service
·Weekend Hotel Packages
·Choosing a Video-Conferencing Platform
·Car Rental Comparison
·Selecting a Mortgage Option
·Security Camera Comparison
·Selecting a Website Hosting Service
·Summer Camp Comparison
·Choosing a Financial Advisor
·Buying a Business
·Choosing a First-Aid Course
·Credit Card Options
·Choosing a Summer Day Camp
·Payment Systems

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